Privacy Policy

1. Introduction

Digatech Systems (“Digatech”, “we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect when you use our website or our services, why we collect it, and your rights in relation to that data. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Irish data protection law.

2. Information We Collect

We collect information in the following ways:

• Contact information you provide: your name, company name, email address, phone number and any message you send us through our contact forms, by email or by phone.
• Service information: information needed to deliver our managed IT and cybersecurity services, such as user account details and technical environment details agreed with your organisation.
• Technical information: basic, anonymised data about how you use our website, such as pages visited and device type, collected through standard web technologies. See our Cookie Policy for details.

3. How We Use Your Information

• To respond to your enquiries and provide quotes for our services.
• To deliver, manage and support the IT and cybersecurity services you engage us for.
• To meet our contractual and legal obligations.
• To improve our website and services, and to communicate with you about them where we have your consent or a legitimate interest.

4. Legal Basis for Processing

Under GDPR we process your personal data on one or more of the following bases: performance of a contract, compliance with a legal obligation, our legitimate business interests (for example, providing IT support and maintaining the security of our systems), and your consent where you have given it.

5. Data Sharing

We do not sell your personal data. We share it only:

• With trusted service providers who help us operate our business (for example, hosting and email providers), bound by appropriate data processing agreements.
• Where required by law, or to protect our rights, safety or property.
• In the event of a business sale or transfer, where permitted by law.

6. Data Retention

We keep your personal data only for as long as necessary for the purposes described in this policy, or as required by law (for example, for tax and accounting records). When it is no longer needed, we securely delete or anonymise it.

7. Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected and incomplete data completed.
• Request erasure of your data (“the right to be forgotten”).
• Restrict or object to processing of your data.
• Receive your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

8. Security

As an IT and cybersecurity company, we take data security seriously. We apply appropriate technical and organisational measures — including access controls, encryption and regular security reviews — to protect your personal data. No method of transmission over the internet is completely secure, but we work continuously to safeguard the data entrusted to us.

9. Cookies

Our website uses a small number of cookies and similar technologies. For full details, please read our Cookie Policy.

10. Contact Us

If you have any questions about this policy or how we handle your data, contact us:

• Email: help@digatech.ie
• Phone: +353 1 630 1420
• Address: Unit 107 Nesta Business Centre, Dublin 10, Ireland

We may update this policy from time to time. The latest version will always be available on this page.